The Helena Area Transit System (HATS) hired Current Transportation Solutions to update their Transportation Development Plan. The planning process included an extensive public participation program involving hundreds of survey responses, three public meetings and over 20 stakeholder interviews. HATS wanted a high level of public engagement because they are seeking to transition from focusing primarily on providing demand-response service for transportation disadvantaged populations, to a broader focus on serving the entire community through shifting resources to expanded and improved fixed route service. Our analysis and recommendations focused on developing and implementing strategies to achieve this goal.
This project included an assessment of the performance of HATS existing routes and development of a conceptual route design and recommendations for expanding fixed route service while better managing the use of the more costly demand response service.