As a National Park Foundation Transportation Scholar, Ms. Ballard provided transportation engineering and planning services for Glacier National Park as the park planned an eight to ten-year rehabilitation project for the Going-to-the-Sun Road. The rehabilitation project was designed to keep the road open during the summer peak season and keep construction-related delays under 30 minutes. Ms. Ballard also assessed performance during the first year of the Going-to-the-Road shuttle.
In order to meet these requirements, the park implemented a free bus shuttle system coordinated with construction and transit-related Intelligent Transportation Systems (ITS). Ms. Ballard worked with park staff, FHWA, and consultants as transit and ITS plans were developed and systems were put into place. This work included:
- Analysis and planning for the transit system
- Visitor use pattern evaluation - pre-transit distribution
- Integration of 511 and other ITS applications
- Support to other projects related to the GTSR Rehabilitation Mitigation
Following the initial launch of the shuttle bus service, Ms. Ballard helped troubleshoot the service design, reconfigure route timing to maximize seating availability during peak demand and improve reliability by optimizing headways.